• How to Delete and Restore, Disable and Enable Users

    • September 7, 2022
    • Dawn Clifton

    If users do not need their PyraCloud access anymore (e.g. because they left the company), there are the following 2 options to revoke their access: Delete the user Disable the user Choose to delete users if this is permanent and disable users if they might need to get access to…

  • Unified Support for MultiVendor Dashboard

    • July 27, 2022
    • Dawn Clifton

    The “Unified Support for MultiVendor (USMV)” Dashboard provides an overview for customers who purchased the “Unified Support for MultiVendor” service from SoftwareONE. As part of the service, SoftwareONE will act as single point of contact for the support of all selected software vendors, e.g. Acronis Adobe Buurst Citrix Microsoft Oracle…

  • Microsoft New Commerce Offers for CSP

    • March 11, 2022
    • Dawn Clifton

    Microsoft have recently released New Commerce offers for seat-based offers including Microsoft 365, Dynamic 365, Power Platform, and Windows 365.

  • PyraCloud Scheduled Maintenance

    • July 19, 2021
    • Dawn Clifton

    We will be undertaking a database migration which will result in some downtime in certain regions. Please refer to this table listing affected countries. What is affected in PyraCloud During the scheduled maintenance, users in the affected countries may not be able to see, procure or pull reports while the…

  • Cloud Utilization

    • June 18, 2021
    • Dawn Clifton

    Track your cloud resource usage with PyraCloud utilization so you can determine which resources can be de-allocated or resized.

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