1. Home
  2. FAQ
  3. End of Support for Internet Explorer

End of Support for Internet Explorer

It has become increasingly difficult to enhance our website and add new features while maintaining support for Microsoft’s Internet Explorer browser. 

Internet Explorer has now been replaced by Edge which Microsoft released with Windows 10.

As Internet Explorer is now a legacy browser, this possesses many security risks for our users. We have been working hard to update PyraCloud with the latest technologies and components, and as a result these new upgrades do not support any version of IE.

It is important to note that Microsoft is actually asking people to no longer use Internet Explorer as their browser. Here is an article that explains that Microsoft no longer sees Internet Explorer as a browser, but sees it as a “compatibility solution” for enterprise customers to deal with legacy sites only. They no longer see it as a browser that should be used for browsing the internet.

When will we stop supporting IE?

We have provided the below in app messaging to alert users to the end of support:

  • 01 July 2021 – Notification informing users that Internet Explorer will not be supported in the coming months, and encouraging users to start using another browser
  • 01 August 2021 – Notification informing users that PyraCloud no longer supports Internet Explorer, and asking them to please use another browser. Users can still continue to use the platform.
  • 01 October 2021 – Users will no longer be able to continue using the platform and will need to login to PyraCloud with another browser.

Note: These warnings only show for users who login with Internet Explorer. This will not impact any of our Punchout customers that will still be able to use Internet Explorer.

What browsers do we support?

We will support the following browsers going forward:

We also support any Chromium-based browsers. Chromium is Google’s open-source web browser project, on top of which they build Google Chrome. There are many browsers built on Chromium. Also, the latest version of Microsoft’s Edge browser is built on Chromium as Microsoft has abandoned development on their own web rendering engine.

Updated on September 27, 2021

Was this article helpful?

Related Articles