We are always working hard to improve the experience for our PyraCloud users, and we have made some significant changes to the PyraCloud menu and navigation structure based on user feedback. We updated and improved the organisation and information structure of our menu to make your favourite features easier to find.
Tested and Improved
The PyraCloud User Experience lab tested more than 5 versions of the new menu with more than 100 users to get the best mix of detail and ease-of-use.
New Menu – Organised by Task
Our new menu is focused on business outcomes and the new sections are divided into the most important aspects of your key tasks:
- Buying new software
- Monitoring your SoftwareONE services
- Checking your inventory
- Analysing your spending
We have also made it easier to change your setting or find help.
Buying New Software
We have grouped all of the features you need to manage your software transactions in the “Buy” section.
Clicking on “Buy” will open up the menu where you can then purchase CSP subscriptions, search for software products and services, see your favorites and shopping list, access all of your quotes and orders, view your shopping cart, set up purchase approval workflows and credit cards or view SPLA reports.
Analyzing your Spending
If you are looking to Analyze your software and cloud spend, you will find everything you need in the “Analyze” menu option. You can view your total software and cloud consumption or you can opt to view just your software assets, Azure, AWS or O365 consumption. You can set up budgets and alerts, view recommendations which can help you save costs and optimize your environment. You can access pre-defined reports or generate your own customized reports and setup chargebacks.
Checking your Inventory
Clicking on “Inventory” will open up the menu where you can then access your software downloads or license keys. You can view all of your cloud resources and software assets with supporting financial transaction documents. You can access your license agreements and manage your software and license renewals. On top of this you can access all of your transactional documentation like quotes, orders, invoices, credit memos and shipments.
Monitoring your SoftwareONE Services
If you are taking advantage of our AzureSimple and 365Simple services, you can now see an overview of your cloud and service status within PyraCloud from the “Services” menu option. By clicking on “Services”, you can view information on billing, open tickets, recommendations and alerts. You will have all of the summary information in a dashboard, while retaining the ability to leverage all of the PyraCloud tools to govern your cloud environments.
You will find everything you need to setup users, purchasing and spend management in the “Setup” menu option. From here you can manage your user permissions and set up notifications and alerts. You can setup purchase approval workflows, credit cards and your preferred currency. You can activate your cloud accounts, define your business structure and tagging methodology to effectively tag resources and report on software and cloud spend in the context of your business.
Help and Support
We have also made it easier for you to fine help and support should you need it. The “Help” menu option is located on the bottom left of the new menu. In here you can access our Help + Support page where you can check system health, submit a new ticket or view the status of existing tickets. You can also access our online Knowledge Base which has a number of articles and supporting videos to guide you through the various PyraCloud features. Furthermore, you can check for recent release notes and planned maintenance schedules.
We heard your feedback and have now included search in the menu so you can find your transactions, products and services, from every page.
You have 4 options available to you in the search dropdown:
- Cloud Subscriptions (only visible if you have access to this feature)
Searching for Transactions
If you are looking for a current or previous software transaction, like a quote, order, invoice or shipment, select the Transactions option from the search dropdown.
Searching for Products
If you are trying to find a specific product, select the Products option from the search dropdown, enter the product name that you are looking for and click search. This will take you from your current page to the Product page with your search results.
Searching for Services
If you would like to search for SoftwareONE services and solutions, for example our SLM Managed Service, Cloud Migration Services, AzureSimple etc. Select Services from the search dropdown and enter your search term.
Searching for Cloud Subscriptions
If you have access to our cloud subscriptions feature, you can search for Microsoft 365 or Azure subscriptions from any page in PyraCloud. Simply select Cloud Subscriptions from the search dropdown and enter your search term. This will then display the search results.
Please contact us at email@example.com if you experience any issues with the new menu.