The Simple for AWS dashboard in PyraCloud provides an overview for customers taking advantage of SoftwareONE’s Simple for AWS service.
The dashboard provides:
- A single point of access to relevant parts of the PyraCloud platform (ie. invoices, user administration, collaboration site etc.)
- Quarterly spend information
- Help & support tickets
- Service recommendations and articles
Selecting your Tenant
If you have multiple Microsoft tenants, you will see a dropdown next to your tenant name on the Simple for AWS dashboard, allowing you to switch between tenants.
When you switch tenant, the widget values in the dashboard will change accordingly.
As tenants are permission based, some users may not see all available customer tenants.
Permission Based Widgets
Widgets like “Invoices”, “Add user” and “Service Review” are based on user or content permissions.
AWS Spend Information
This widget displays your spend information from the last 3 months. You can view more details and get a breakdown of your spend if you hover over one of the columns in the chart.
Clicking on the widget will take you to the “Consumption” report where you can see more details, and perform drill-downs or drill-ups with more sophisticated filters.
Service Recommendations & Articles
One of the biggest advantages for our customers is access to custom recommendations.
All Simple for AWS recommendations are provided directly, articles are written by SoftwareONE experts and backed by data driven intelligence.
Help and Support Overview
This widget provides a quick overview of all requests and incidents reported in the past 90 days, including their respective status.
If no tickets have been logged, users will have the option to create a new request/incident.
Clicking on the widget takes you to the “Help and Support” page where all ticket details can be found.
Data Refresh Rate
As Simple for AWS surfaces data from multiple platform systems, there may be a difference in data refresh rate across the widgets. The below table describes each widget and its data refresh rate.
|Billing||latest with every page refresh|
|Recommendations||once a day|
|Support tickets||every hour (after page refresh)|
|Service Articles||latest with every page refresh|
|Service Review||latest with every page refresh|